MoMo PSB is committed to systematic and dynamic stakeholder engagement practices based on the need to bring about greater inclusion of stakeholder needs, interest and expectations in corporate decision-making.
MoMo PSB appreciates how relationships and reputation with stakeholders in its value chain and broader society have a direct impact on its socio-political license to operate. MoMo PSB also understands the interdependence between effective stakeholder management and organizational performance. Thus, the Stakeholder Management Policy governs how the Bank relates to and engages its stakeholders while enabling the Bank to manage relationships with stakeholders and proactively responding to stakeholder needs and expectations through identified goals and objectives.
The objectives of the Policy are as follows:

• Ensure proactive engagement to improve responsiveness and trust in relationships with Government, Regulators and Policy makers in operating markets.
• Ensure that the Bank is positioned as a corporate citizen of choice in the markets where it operates based on shared value created/positive impact on socio-economic development.
• Ensure that MoMo PSB’s leadership and foresight are carried through optimized membership and participation in organized business and industry bodies and platforms.
• Ensure stakeholder involvement and inclusivity in strategic interventions to drive reputation.
• Ensure that the Bank is capacitated to practice quality stakeholder engagement and to pre-empt and deal with emerging issues.
• Ensure that MoMo PSB proactively shapes the evolving regulatory landscape.
• Ensure that the Bank leverages on a good relationship with the diplomatic community and stakeholders to obtain third-party endorsement for its policy advocacy.

Click here to view the full policy.