App Update

OTP Frequently Asked Questions

Where will my OTP be sent? Where will my OTP be sent?

OTP may be sent to your registered email address or primary mobile number.OTP may be sent to your registered email address or primary mobile number.

I did not receive my OTP. What should I do? I did not receive my OTP. What should I do?
  • Check your internet connection.
  • Confirm your registered email and phone number are active.
  • Check your spam, junk, promotions, or clutter folders.
  • Wait a few minutes and request another OTP.
Why am I not seeing the OTP email? Why am I not seeing the OTP email?

Some email providers may route OTP emails to the Spam or Junk folder.

Is OTP required for device registration? Is OTP required for device registration?

Yes. OTP verification is required during device registration.